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Fraud Alert

Scammers are disguising themselves as “Educators Credit Union’s Fraud Department.” Educators will NEVER call or text you for your login information, one-time numerical codes, card number or PIN for any reason.

Keeping Your Identity Private

Keeping Your Identity Private

It doesn’t take much to be the victim of identity theft. The only thing an identity thief needs is your Social Security Number, your birth date or, sometimes, identifying information as basic as your address, driver’s license number and phone number.

Some of the places identity thieves get this information include:

Property

  • Purses/wallets.
  • Personal information kept in your car (especially your glove box).
  • Receipts tossed in the trash.
  • Information stolen from your mailbox.
  • Diverting your mail to another location by filling out a “change of address form.”
  • Rummaging through rubbish for personal information (dumpster diving).
  • Stealing financial or credit cards, identification cards, passports, authentication tokens – typically by pickpocketing, housebreaking or mail theft.
  • Stealing checks to acquire financial information, including account numbers and financial routing numbers.
  • Spying and eavesdropping
  • Overhearing conversations you have in public.
  • Looking over your shoulder when you use your credit cards or the ATM.
  • Observing users typing their login credentials, credit/calling card numbers, etc. into IT equipment located in public places.

Technology

  • Retrieving personal data from redundant IT equipment and storage media including PCs, servers, PDAs, mobile phones, USB memory sticks and hard drives that have been disposed of carelessly at public dump sites, given away or sold on without having been properly sanitized.
  • Using public records about individual citizens, published in official registers such as electoral rolls.
  • Common-knowledge questioning schemes that offer account verification and compromise: “What’s your mother’s maiden name?”, “what was your first car model?”, or “What was your first pet’s name?”, etc.
  • Skimming information from financial or credit cards using compromised or hand-held card readers, and creating clone cards.
  • Using ‘contactless’ credit card readers to acquire data wirelessly from RFID-enabled passports.
  • Stealing personal information from computers using breaches in browser security or malware such as Trojan horse keystroke logging programs or other forms of spyware.
  • Hacking computer networks, systems and databases to obtain personal data, often in large quantities.
  • Exploiting insider access and abusing the rights of privileged IT users to access personal data on their employers’ systems.
  • Infiltrating organizations that store and process large amounts or particularly valuable personal information.
  • Brute-force attacking weak passwords and using inspired guesswork to compromise weak password reset questions.
  • Obtaining castings of fingers for falsifying fingerprint identification.
  • Diverting victims’ email or post in order to obtain personal information and credentials such as credit cards, billing and financial/credit card statements, or to delay the discovery of new accounts and credit agreements opened by the identity thieves in the victims’ names.

Social Methods

  • Impersonating trusted organizations in emails, SMS text messages, phone calls or other forms of communication in order to dupe victims into disclosing their personal information or login credentials, typically on a fake corporate website or data collection form (phishing).
  • Exploiting breaches that result in the publication or more limited disclosure of personal information such as names, addresses, Social Security number or credit card numbers.
  • Advertising bogus job offers in order to accumulate resumes and applications typically disclosing applicants’ names, home and email addresses, telephone numbers and sometimes their financial details.
  • Browsing social networking websites for personal details published by users, often using this information to appear more credible in subsequent social engineering activities.
  • Using false pretenses to trick individuals, customer service representatives and help desk workers into disclosing personal information and login details or changing user passwords/access rights (pretexting).
  • Guessing Social Security numbers by using information found on Internet social networking sites.
  • Befriending strangers on social networks and taking advantage of their trust until private information are given.

Keep these areas of your life as secure as possible. Watch your physical information and store it securely when at-risk items aren’t near you. Use security options offered by tech services. Always use high-quality passwords and never repeat your password.

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